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Did you know the global adoption of
AI among organizations has increased more than
72 percent.
This represents a significant increase from
55 percent the previous year. Even more noteworthy is the rapid expansion of generative AI, which has been used by
65 percent of enterprises globally. AI and SAP go hand to hand with AI being integrated into SAP's business applications to enhance their capabilities.
SAP is driving this transition with SAP Business AI, a range of enterprise-grade AI solutions tailored to industry-specific use cases.
SAP has announced the SAP Business AI Feature Catalog and Estimator tool, which provides enterprises with a systematic approach to exploring AI capabilities and assessing their potential value.
These upgrades enable businesses to make data-driven choices, manage operations, and improve customer experiences.
In this blog, we'll look at AI and SAP solutions, including their newest advancements, significant features, real-world use cases, and how organizations can use them to create a smarter future.
So, let’s dive in!
AI and SAP solution is nothing but the integration of artificial intelligence technologies into SAP's suite of enterprise software. These software not only help to design but are created to assist organizations in while using AI-powered automation, predictive analytics, and intelligent decision-making across a variety of sectors. Unlike general AI platforms, SAP Business AI is designed exclusively for organizations, with an emphasis on scalability, security, and industry-specific use cases. With AI becoming a crucial component of digital transformation, SAP effortlessly integrates it into its business applications, allowing businesses to use AI's capabilities without requiring substantial technical skills. SAP Business AI is not a stand-alone AI tool; rather, it complements current SAP products such as SAP S/4HANA, SAP SuccessFactors, SAP Ariba, and SAP Customer Experience by integrating AI capabilities directly into business operations.
The short answer is, yes! But the long answer is, it is more than just a solution, but rather it enhances business efficiency, boosts productivity, reduces cost, makes decisions, and makes new innovation. As organizations continue these technologies grow with it. Here’s a look at key trends in global AI adoption, how AI is integrating into SAP, its impact on businesses, and the growing AI adoption in the Indian market—backed by compelling statistics.
A survey done by SAP in November 2023 of 2,000 customers worldwide found that more than 96% have executive mandates to explore or use AI technology. Specifically, 40% are instructed to develop AI for specific use cases, 38% to investigate prospective uses, and 17% to strategically integrate AI across their organizations. Only 4% claimed no such mandate. Furthermore, 96% of these clients believe that AI adoption is closely related to shifting corporate processes to the cloud. Source:AI adoption in 2024: SAP survey insights
SAP has been careful in adding artificial intelligence into its solutions. SAP announced a 27% increase in cloud revenue in October 2024, hitting €4.35 billion, with sales of itsCloud ERP Suite software climbing 36%. CEO Christian Kleinattributed some of this success to AI, stating that AI was used in 30% of cloud contracts. Operating profit increased by 28% to €2.24 billion, thanks to cost-cutting measures and strategic investments in artificial intelligence. Source: SAP shares hit all-time high after upbeat cloud business outlook | Reuters
AI is changing many commercial functions. According to Accenture's 2024 research, generative AI has the potential to enhance or automate 43% of all working hours across end-to-end supply chain activities. Furthermore, 96% of executives believe that using AI agent ecosystems will provide major opportunities for their organizations in the coming three years. Source: Gen Ai and SAP Solutions for the Enterprise | Accenture
In India, midmarket enterprises are at the forefront of AI deployment. A 2024 survey found that 96% of Indian midmarket firms prioritize AI implementation, above the global average of 91%. These firms are using AI to increase privacy and security (55%), make better decisions (52%), and optimize supply chains and logistics (50%). However, issues such as hiring and keeping AI-skilled staff (39%) and worries about data openness (36%) persist. Source: 96% of Indian midmarket businesses prioritise AI, says SAP study | SME Futures.
The integration of AI into SAP systems is causing significant transformations within businesses, encouraging innovation and creating competitive advantages. As enterprises continue to adopt these technologies, addressing issues such as talent recruiting and data quality will be critical to fully realizing AI's potential.